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Outsourcing I.T. so you can concentrate on business For more information contact Heidelberg IT on 03 8644 2589 today! Be more productive... HAVE YOUR SYSTEMS WORKING OPTIMALLY TO REDUCE DOWNTIME Web Conferencing COLLABORATE EASIER WITH DUAL MONITORS. Copy/Scan/Send Documents easily. Free computer advice during Covid-19 (Weekdays) LET US MAKE IT EASY FOR YOU. PICK UP THE PHONE AND GIVE HEIDELBERG IT THE OPPORTUNITY TO ASSIST YOU! CLICK HERE TO READ MORE Onsite and Remote Support Anytime 24/7 SOMETHING NOT WORKING RIGHT? WE CAN HELP BY PROVIDING REMOTE ASSISTANCE ALMOST ANYWHERE AND AT ANY TIME. Build your Microsoft Office skills with our World Class Leading User Guides WE MAKE THE BUSINESS SOLUTIONS EASY AND AFFORDABLE.

Welcome to Heidelberg IT & Training Solutions

Providing I.T. technical support when you need it! We also help by empowering your employees through targeted training materials. Contact us for more information.

Welcome to Heidelberg IT & Training Solutions

Providing I.T. technical support when you need it! We also help by empowering your employees through targeted training materials. Contact us for more information.

Development

Helping people of all ages to improve their computer skills.

Proactive

Taking proactive care of your computer & devices.

Supportive

Fast and efficient computer support when you need it.

Customer Care

Customer satisfaction is our priority.

Digital Toolbox

Using the latest technology to diagnose & repair your computer. We provide support remote & on-site.

Collaboration

We work with product specialists to keep your computer system up to date.

How we help

Free Computer & Technology Support (Tuesdays)

On Tuesday between the hours of 9.30am -1.30pm you have the option to call, Skype or email and ask us any computer or NBN related questions. We will provide you with clear and easy to understand solutions and that you can go away feeling confident in what you are doing.

Remote Assistance

Remote assistance allows our technicians the ability to log into your computer to evaluate and solve your software or hardware problem. We can also help you manage your computer, configure updates, backed up or restore files or simply to give your system a health check.

Training Manuals

Heidelberg IT & Training Solutions offer a wide range of user guides that you can reference. Some popular titles: Microsoft Office series, as well as Microsoft Windows, Adobe Acrobat and a lot more.

Michael, your technician provides honest, genuine and friendly support. The relationship does not stop there. Heidelberg IT & Training Solutions are always available by phone and email.

Heidelberg IT & Training primarily service the Banyule, Whittlesea and Nillumbik areas. We have identified a lack of focus on the residential and small-home-office customer in these areas and offer unparalleled high quality services.

We will do our best to organise a time that is mutually convenient. However, where a system is deemed urgent or you would prefer to choose the remote assistance option, we can connect in less than 2 minutes using an Industry Leading Software.

Our work is dedicated to the prosperity of our clients!

Powerful and effective cooperation lasting for years...