Automatic Microsoft Windows Updates Office Updates 

• Just as important as Windows updates, Microsoft Office updates look after threats that can be received through ‘holes’ in Macro’s and other functionality settings. These updates help keep you as safe as possible. 

Critical Updates applied  

• When new exploits/threats or security issues are discovered Microsoft, release an urgent (out of bound) Windows update to keep your system safe and secure. These are known for protecting you from these threats.  

Monthly clean-up of redundant computer files  

• Clean-up of redundant computer files is like keeping your house in order. After time dust accumulates and you need to clean these areas. Just as in a house, your computer needs to be digitally cleaned from accumulating too much rubbish which can affect computer performance. 

Little or no disruption to you and your staff with after-hours patching  

• Most of the office & system updates and maintenance of your computer are done behind the scenes. On occasions there will be a need to reboot your PC. You will be given adequate time and notice to save your files and documents. 

Daily Safety Checks  

• Daily safety checks are very important. We monitor your CPU, RAM usage, HDD and various processors that can impact on performance or alert us to signs of malfunction or compromise.  

We also can monitor if your computer is being threatened by attacks to attempt to gain entry to your system. Put simply hackers attempt to try frequently used passwords to attack your system. 

Email Support (30 mins) 

• We understand that you may have computer & technology questions. We are more than happy to help answer your questions and make recommendations in choosing products moving forward. 

Includes Free Antivirus & Web Protection 

• In today’s environment we need to be protected as best possible. That’s why we use one of the world’s most reliable and secure anti-virus and web protection programs which is included free for all packages. These services help keep you safe from malware, ransomware, and fraud. If you would like further information on these threats, please reach out to us. 

 Monitoring and Management  

• Monitor Health of Hard Drives 
• Failed Login Checks (an indication that someone is trying to get into your system!) 
• Low Disk Space Checks 
• Antivirus & Security checks and more! 

2 x automatic system cleans/month (list features)  

• Temp files  
• These files are the one’s left over from programs during copying or transfers. 
• Some temporary files also house cached versions of Windows updates. These take up a lot of space and are sometimes not necessary for you to have on your computer as they can accumulate. 
• Downloaded files & Recycle Bin 
• It is surprising how much files we download each month. These relate to all programs and documents you download from the web. Left unattended they can accumulate and take up disk space on your PC. 
• The Recycle Bin is another one where old redundant files are kept (as a safe guard) but also accumulate space and this can impact on the performance of your PC. 
• Browser Cleaning 
• We use the internet every day to download files. During this process we are often prompted to allow ‘Cookies’. Over a short amount of time these also accumulate and need to be cleared. Failing to do so will mean your browser coming less responsive to websites and cause you all sorts of issues like pages not loading or getting ‘stuck.’